Formlabs Pro Service Plan (PSP) + Extended Warranty (EG)
Formlabs Premier Support Service Plans include printer replacement and a number of proactive and reactive customer service offerings. Below is a detailed breakdown of the benefits.
| Printer replacement service | ||||
| Replacement of printers/printer components | ||||
| Exchange | ||||
| Spare parts set | ||||
| Reserve printer | ||||
| Extended warranty | ||||
| Responsive customer service | ||||
| Customer service via chat | ||||
| Customer service via e-mail | ||||
| Telephone customer service | ||||
| Prioritized e-mail customer service | ||||
| Customer service employees trained in the workflow | ||||
| Express repair diagnosis | ||||
| Proactive customer service | ||||
| Individual live training |


